Job highlights

- Experience in documentation and process handling . Ability to manage multiple tasks and meet deadlines
- US citizenship / visa not required
- Required Skills Qualifications
- Preferred Skills
- Experience . 3+ years . Visa
- Experience in handling client operations and coordination . .

Customer Relationship Manager 300K - 600K INR Hyderabad, TS, IN / Hyderabad, Telangana, IN

Job type

Job type

Full-time

Role

Role

Operations

Experience

3+ years

Visa

Visa

US citizenship/visa not required

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About the role

Job Role

Experienced CRM professional responsible for managing end-to-end client coordination, documentation, and process execution. Acts as a single point of contact between clients, internal teams, and external stakeholders to ensure timely delivery and closure of tasks.

Key Responsibilities

- Handle end-to-end coordination for client requirements and process execution
- Act as SPOC for clients and internal stakeholders
- Track order status, documentation, and timelines through Excel trackers
- Prepare and maintain daily/weekly reporting MIS in Excel
- Coordinate with internal and external teams for timely task completion
- Follow up on pending issues and ensure closures within timelines
- Provide regular updates and reporting to clients and management
- Handle escalations and resolve issues efficiently
- Maintain accurate records and update trackers/WorkDocs regularly
- Ensure compliance with documentation and process requirements
- Languages : English, Hindi Any other.

Required Skills Qualifications

- 3+ years of experience in CRM / operations / coordination roles




- Strong communication and stakeholder management skills
- Robust Excel skills (trackers, MIS reporting, data management)
- Experience in documentation and process handling
- Ability to manage multiple tasks and meet deadlines

Preferred Skills

- Experience in handling client operations and coordination
- Experience working with multiple stakeholders including clients and vendors
- Strong problem-solving and follow-up skills

Key Performance Indicators (KPIs)

- TAT adherence for task and order closures
- Accuracy and timeliness of Excel/MIS reporting
- Reduction in pending and aging cases
- Number of successful task closures
- Effective handling of escalations and stakeholder satisfaction

About Landeed

Two thirds of Indian court cases are land related. Our solution to this is the Landeed, Indias fastest and most comprehensive title search engine. We are now actively growing our engineering and product teams to expand our title coverage to more Indian states and build an enterprise platform for government bodies and corporates alike.

Founded: 2022

Batch: S22

Team Size: 35

Status: Active

Location: Hyderabad, India

Founders

ZJ Lin

Founder

ZJ Lin

Founder

Sanjay Mandava

Founder

Sanjay Mandava

Founder

J Richards

Founder

J Richards

Founder

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