Job highlights

- University / college degree is an asset
- from time to time. Must be a graduate with previous sales and customer relations

- Previous experience,especially in particular industry,preferred

- Proven customer support experience or experience as a sales

Manage incoming phone calls

Generate sales leads

Identify and assess customers needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid, and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines, and policies

Take the extra mile to engage customers





Requirements and skills

Proven customer support experience or experience as a sales and customer representative

Track record of over-achieving quota

Robust phone contact handling skills and active listening

Familiarity with CRM systems, documentation, and practices

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively

University/college degree is an asset

Familiarity with office software and phone systems a plus

Previous experience, especially in particular industry, preferred

Any other duties and responsibilities assigned by the management from time to time.

Must be a graduate with previous sales and customer relations

📌 Customer Relation Executive (Coimbatore)
🏢 V Support Solutions
📍 Coimbatore