Job highlights

- Handle polite escalation of complaints or feedback.

Who Can

Apply . Any graduate with 2-3 years of experience in customer-facing roles,including strong telecalling and call-handling experience

- experience with CRM systems is an advantage
- immediate joiners preferred

- Proven experience in call handling,customer interaction,and front-desk / lobby management

We are looking for a Customer Care Executive who will serve as the primary point of contact for customers. The role includes managing inquiries through calls or in-person, providing accurate product and service information, coordinating with internal teams for quick resolutions, and ensuring a smooth and positive customer experience at every touchpoint.

What You ll Do:

- Greet and assist visitors or clients entering the office.

- Maintain a neat, pleasant reception area and office records.

- Respond to customer queries via phone, email, or chat.

- Handle front-desk queries and provide basic information about the company.

- Coordinate with the showroom manager and backend teams.

- Provide product or service information (e.g., EV bikes, booking status, servicing).

- Record and update customer details and complaints in CRM.





- Follow up with customers to ensure service completion and satisfaction.

- Handle polite escalation of complaints or feedback.

Who Can Apply

- Any graduate with 2-3 years of experience in customer-facing roles , including strong telecalling and call-handling experience ; immediate joiners preferred.

- Excellent communication skills in English and Tamil.

- Proven experience in call handling, customer interaction, and front-desk/lobby management.

- Professional demeanor with a pleasant and hospitable personality.

- Ability to ensure a welcoming and organized environment while coordinating effectively with internal teams.

- Basic computer proficiency, including MS Office;

experience with CRM systems is an advantage.

- Automotive experience.

What s In It for You:

- Opportunity to work in a quick-paced and dynamic environment.

- Opportunities for professional advancement as the company undergoes expansion.

- A culture that fosters collaboration and creativity within the team.

- Collaborate closely with seasoned experts in the field.

📌 Customer Care Executive (Chennai)
🏢 Raptee Energy
📍 Chennai