– Customer Care Executive (Calling)

Job Title: Customer Care Executive – Voice Process

Location: Pune, Maharashtra

Experience: Freshers and experienced candidates can apply

Job Type: Full-time

Job Summary

We are looking for enthusiastic and customer-focused Customer Care Executives for our calling process in Pune. The candidate will be responsible for handling customer calls, resolving queries, providing accurate information, and ensuring customer satisfaction.

Key Responsibilities

- Handle inbound and/or outbound customer calls.
- Respond to customer queries and provide appropriate solutions.
- Explain products, services, and processes to customers.
- Maintain professional communication and a positive customer experience.
- Record customer interactions and update details in the system.
- Follow up with customers whenever required.
- Achieve assigned performance and customer service targets.

Required Skills




- Good communication and telephone etiquette.
- Basic computer knowledge.
- Customer handling and problem-solving skills.
- Ability to communicate professionally with customers.
- Hindi and Marathi communication skills preferred; English proficiency is an added advantage.
- Freshers with positive communication skills are welcome.

Job Details
- Location: Pune
- Salary: As per experience and company standards
- Experience: Freshers / Experienced
- Working Days: As per company policy
- Joining: Immediate joiners preferred

Pay: ₹15,000.00 - ₹20,000.00 per month

Application Question(s)

- How many yrs experienced in calling customers
- Are you ok travelling wanowarie pune
- Salary, Expected, Notice period

Work Location: In person

📌 Customer Care Executive Pune
🏢 xcela
📍 Pune