- Any Graduate with excellent English and Hindi communication skills and basic technical aptitude
- Handle incoming customer calls, resolve queries and complaints, provide basic technical support, and manage escalations professionally
Job Details:
Position: Customer Care Executive
Location: Navi Mumbai
Qualification: Any Graduate
Experience: 0 to 2 years preferred; freshers with excellent communication skills can also be considered.
Number of Requirement: 5
Key Responsibilities:
- Handle incoming customer calls and resolve queries/complaints.
- Provide basic technical support and ensure timely resolution.
- Handle customer escalations professionally.
Key Requirements:
- Excellent communication skills in English and Hindi Mandatory.
- Positive listening and customer-handling skills.
- Professional phone etiquette.
- Comfortable handling a high volume of calls.
- Basic technical aptitude and willingness to learn.
- Customer-focused and comfortable working in a fast-paced environment.