15 Oct
|
Cimmons Integrated Services
|
Bengaluru
15 Oct
Cimmons Integrated Services
Bengaluru
Cimmons is looking for Customer Care Associates to join our energetic team and embark on a rewarding career journey.
- Answer and respond to customer inquiries in a professional and courteous manner
- Provide accurate and timely information to customers while maintaining confidentiality and adhering to company policies and procedures
- Identify and assess customer needs and recommend suitable products or services to address their requirements
- Maintain customer records and track interactions in the companys database
- Coordinate with internal teams to resolve customer concerns and issues in a timely and efficient manner
- Manage and resolve customer complaints by following established protocols and procedures
- Meet customer care team targets and objectives
- Continuously develop and maintain knowledge of company products, services, and procedures
- Strong communication skills, both verbal and written
📌 Customer Care Associates (Bengaluru)
🏢 Cimmons Integrated Services
📍 Bengaluru