Job highlights

- Conducting customer surveys and gathering feedback to improve customer satisfaction and experience .

Maxbros Ventures India Ltd is looking for CRM Executive to join our energetic team and embark on a rewarding career journey
- Developing and implementing CRM strategies to increase customer engagement and loyalty

- Managing and maintaining the company's CRM system, including data entry, data cleansing, and data segmentation

- Analyzing customer data and behavior to identify trends, insights, and opportunities for improvement

- Creating and executing targeted marketing campaigns and communications to increase customer retention and upsell opportunities

- Collaborating with other departments, such as sales and marketing, to ensure the CRM system is aligned with business goals and objectives

- Ensuring the accuracy and completeness of customer data in the CRM systemProviding training and support to staff members on the use of the CRM system

- Conducting customer surveys and gathering feedback to improve customer satisfaction and experience

- Monitoring and analyzing customer interactions across various channels, such as email, social media, and chatbots

📌 CRM Executive (Gurugram)
🏢 Maxbros Ventures
📍 Gurugram