Job highlights

- Graduate with excellent English verbal communication and proficiency in Telugu, Kannada, Hindi, Malayalam, or Marathi

- Handle inbound/outbound patient calls, schedule and confirm appointments, provide hospital information, address queries, and conduct follow-ups

Role & responsibilities

1. Handle inbound and outbound calls from patients.

2. 1. Schedule, reschedule, and confirm appointments for consultations and surgeries.

- 1. Provide information regarding hospital services, doctors, locations, and operating hours.

- 1. Address patient queries and concerns in a qualified and courteous manner.

- 1. Conduct appointment reminders and follow-up calls

Preferred candidate profile

1. Any Graduate

2. Excellent verbal communication skills in English

3. Preferred: Candidates who can speak at least one of the following additional languages Telugu, Kannada, Hindi, Malayalam or Marathi.

4. Willingness to work in 9 hours rotational shifts between 7:00 AM and 9:00 PM

📌 Contact Center Executive (Chennai)
🏢 Dr Agarwals Eye Hospital
📍 Chennai