Job highlights

- Performs other duties required to provide the service brand behavior and genuine hospitality. Adheres to hotel policies and procedures.
- Minimum one three years hotel catering or convention experience. Local market knowledge preferred. Proficient computer skills including Microsoft Office suite. Strong negotiation skills. Strong mathematical skills

AREAS OF RESPONSIBLITIY Participates in the development and implementation of business strategies for the hotel which are aligned with Radissons overall mission, vision values and strategies

Develops and implements strategies for achieving individual catering sales goals

Monitors status regularly and adjusts strategies as appropriate

Achieves catering sales goals by developing and implementing sales strategies

Identifies potential key accounts (banquet and group) and develops strategies to prioritize and penetrate those accounts

Makes outside sales calls to prospective catering customers

Clarifies customer requirements and suggests alternative menus, themes, etc Prepares proposals for client which outline details of proposed functions; coordinates preparation of estimates with food and beverage and other departments if needed

Negotiates sale of catering sales functions

Conducts on-site client inspections to illustrate available services, know meeting and sleeping room set-ups and capabilities

Monitors customer satisfaction with catering business; follows-up with key contacts on a regular basis to assess satisfaction

Ensure all materials used are in accordance with brand standards

Maintains proper flow of information to sales team, reviews work file of assigned accounts communicates clients' requests to all departments in an effective and timely manner

Works with sales team for additional business opportunities as appropriate





Assists in reviewing the function book and conducts evaluation of releasing or finalizing functions

Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations

Gives personal attention, takes personal responsibility and uses teamwork when providing guest service

Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems

Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis

Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction

Performs other duties required to provide the service brand behavior and genuine hospitality

Adheres to hotel policies and procedures

Keeps immediate Manager promptly and fully informed of all problems or unusual matters of significance

Maintains a high standard of personal grooming at all times in order to represent the Hotel in the best possible manner, reflecting the public role of the position

Develops and participates in Hotel promotions as required

Be familiar with objectives, strategies, action plans and other marketing related information contained within the Hotel annual business plan

Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position

Maintains a favorable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working workplace

At all times projects a favorable image of the Hotel to the public

Skills

Minimum one three years hotel catering or convention experience

Local market knowledge preferred

Proficient computer skills including Microsoft Office suite

Strong negotiation skills

Strong mathematical skills

📌 Conference & Events Sales Manager (Hyderabad)
🏢 Radisson Hotel Group
📍 Hyderabad