Concierge Executive (Mumbai)

Concierge Executive (Mumbai)

15 Oct
|
Datamatics
|
Mumbai

15 Oct

Datamatics

Mumbai

Roles and Responsibilities :

- Manage guest reservations, ensuring accurate and timely confirmation of bookings.

- Provide exceptional customer service to guests, resolving any issues or concerns in a professional manner.

- Coordinate with hotel staff to ensure seamless check-in/check-out processes and room assignments.

- Maintain accurate records of guest interactions, transactions, and feedback.

Job Requirements :

- 2-10 years of experience in hospitality industry as a Concierge Executive or similar role.

- Strong knowledge of hotel operations, including front desk procedures and policies.

- Excellent communication skills for effective guest relations and conflict resolution.

- Ability to work well under pressure in a fast-paced workplace.

📌 Concierge Executive (Mumbai)
🏢 Datamatics
📍 Mumbai

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