Role & responsibilities

Act as the primary point of contact for members, guests, and visitors.

- Build and nurture a vibrant coworking community through regular engagement.
- Ensure a seamless onboarding experience for recent members.
- Address member queries, concerns, and service requests promptly.
- Maintain strong relationships with members to improve satisfaction and retention.
- Plan and organize networking events, workshops, and community activities.
- Coordinate with Sales, Operations, Housekeeping, IT, and Facility teams to resolve operational issues.
- Monitor meeting room bookings and workspace utilization.
- Ensure the coworking space remains clean, organized, and operational at all times.
- Conduct regular facility inspections and report maintenance requirements.
- Assist in member renewals and upselling additional services.




- Collect member feedback and recommend service improvements.
- Maintain accurate records of member data, occupancy, and daily operational reports.
- Ensure compliance with company policies, safety standards, and operational procedures.
- Support marketing initiatives by promoting community events and member engagement activities.
- Create invoices and payment collection

Preferred candidate profile

- 1-3 years of experience in Community Management, Hospitality, Customer Success, Front Office, or Workspace Operations.
- Experience in coworking, hospitality, hotels, serviced offices, or customer-facing industries is preferred.

📌 Community Executive (Mumbai Suburban)
🏢 YesssWorks
📍 Mumbai Suburban