Job highlights

- Experience in loan or debt recovery with robust tele-collection skills
- Manage and follow up on overdue loans, contact clients to discuss repayment, maintain records, and ensure recovery process adherence

Role & responsibilities The MFI Client Overdue Calling Staff is responsible for managing and following up with clients who have overdue loans or outstanding payments. This role involves contacting clients to remind them of their repayment schedules, understanding their challenges, and working with them to resolve overdue payments.

The staff member will also maintain accurate records and ensure the institutions recovery processes are followed efficiently.

Preferred candidate profile

Contact clients whose loans are overdue via phone calls communication methods.

Maintain professional, polite, and empathetic communication with clients while emphasizing the importance of timely repayment.

Provide clients with clear information regarding the overdue amounts, repayment schedules, and available options for payment.

6 days working

Noida Sector 62

Office time 9 AM to 6 PM

Please share your CV at [email protected]

📌 Collection Officer - Tele caller - Hindi & Telugu (Noida)
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