Company Description WhyShy Media is a leading influencer marketing agency based in India that partners with visionary brands to leverage social media creators for impactful campaigns and collaborations. The agency specializes in designing data-driven influencer strategies that help brands market their products and services more effectively. In addition to brand campaigns, WhyShy Media focuses on talent management for promising influencers, connecting them with suitable brand opportunities.

With data as a driver and culture as a foundation, the team analyzes, strategizes, integrates, and executes to deliver deeper audience engagement and long-term results for clients.

Role Description: The Client Servicing Executive for Influencer Marketing is a full-time remote role responsible for managing day-to-day communication and relationships with brand clients and influencers. This role involves coordinating campaign briefs, ensuring deliverables are met on time, and aligning expectations between clients, internal teams, and talent. The executive will track campaign performance, prepare regular updates and presentations, and resolve any service-related issues promptly and professionally.

Additional responsibilities include maintaining detailed account documentation, supporting contract and negotiation processes, and contributing to process improvements that enhance client satisfaction and campaign efficiency.

Key Responsibilities

- Client Servicing & Account ManagementServe as the primary point of contact for assigned clients.
- Understand client briefs, campaign objectives, budgets, and expectations.
- Manage client communication, meetings, feedback, and approvals.
- Build and maintain strong client relationships to drive retention and repeat business.
- Identify opportunities for account growth and upselling.
- Influencer Marketing Campaign ManagementOversee end-to-end execution of influencer marketing campaigns.
- Develop campaign execution plans, timelines, and deliverables.
- Supervise influencer discovery, shortlisting, negotiations, and onboarding.




- Ensure timely content submissions, approvals, publishing, and reporting.
- Monitor campaign performance and resolve execution challenges.
- Ensure campaigns meet client expectations and quality standards.
- Team Management & LeadershipLead and manage a team of Influencer Marketing Executives.
- Delegate tasks, assign campaigns, and monitor execution progress.
- Track team productivity, campaign timelines, and individual responsibilities.
- Mentor team members and improve overall execution efficiency.
- Ensure accountability and seamless coordination across campaigns.
- Budgeting & ReportingManage campaign budgets and ensure cost-effective execution.
- Monitor campaign profitability and influencer-related expenses.
- Prepare and oversee campaign performance reports.
- Maintain campaign trackers, documentation, and client updates.
- Coordinate with internal finance and operations teams.
- Requirements 2–3 years of experience in influencer marketing, client servicing, account management, or digital marketing.
- Prior experience in an influencer marketing or digital marketing agency is preferred.
- Robust understanding of influencer marketing campaigns and the creator ecosystem.
- Experience managing multiple clients and campaigns simultaneously.
- Strong communication, negotiation, and interpersonal skills.
- Ability to manage and lead a team effectively.
- Excellent organisational, multitasking, and problem-solving abilities.
- Proficiency in Google Sheets, Google Workspace, and campaign reporting.
- Strong command of written and spoken English.

Qualifications

- Robust client-facing skills in Client Services and Client Relations to manage expectations and maintain long-term partnerships.
- Ability to create and deliver clear, professional Presentations for campaign proposals, performance reports, and internal reviews.
- Strong organizational skills, attention to detail, and the ability to work independently in a remote environment.
- Bachelor’s degree in marketing, Communications, Business, or a related field, or equivalent practical experience.

Salary : 30k - 35k

Immediate joiners are preffered.

📌 Client Servicing Executive for Influencer Marketing (India)
🏢 WhyShy Media
📍 India