Job highlights

- Oversee a team of customer service Associates and ensure they are providing an exceptional client experience.
- Mastermind creative ways to deliver an exceptional client experience.

JOB DETAILS Interact with clients and build relationships with them while ensuring their needs are being met

Oversee a team of customer service Associate's and ensure they are providing an exceptional client experience

Mastermind creative ways to deliver an exceptional client experience

Develop and oversee the implementation of client service protocols

Resolve complex client problems or disputes in a qualified manner

Coach and support team members to help them meet departmental goals

Keep records and documentation of client interactions for training purposes

FUNCTIONAL AREA

Marketing, Sales, CRM, Business Development, Marketing Executive, Sales & Marketing, Jobs in Education Industry,



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📌 Client Service Manager (Mumbai)
🏢 SEVEN CONSULTANCY
📍 Mumbai