1. Role Objective To lead the overall Human Resources function and develop a robust, scalable, and performance-driven HR organisation aligned with the company’s business objectives. The CHRO will be responsible for strategic HR leadership, talent acquisition, workforce planning, employee engagement, organisational development, HR operations, statutory compliance, and talent retention across corporate and manufacturing operations.

The role requires a strong understanding of manufacturing HR, particularly managing a large workforce, skilled and semi-skilled karigars, production manpower, and corporate leadership teams.

2. Key Responsibilities

A. HR Strategy & Organisational Development

· Develop and implement the HR strategy aligned with the company’s business goals and expansion plans.

· Establish organisational structures, manpower budgets, succession plans, and leadership development programmes.

· Strengthen HR policies, processes, SOPs, and governance across the organisation.

· Drive a performance-oriented culture with clear KRAs, KPIs, and accountability at all levels.

· Support organisational transformation, automation, and change management initiatives.

B. Talent Acquisition & Workforce Planning

· Lead recruitment for senior leadership, corporate functions, factory operations, and specialised jewellery manufacturing roles.

· Build a strong talent pipeline for skilled karigars, craftsmen, machine operators, supervisors, production managers, and technical specialists.

· Develop effective recruitment strategies to reduce hiring turnaround time and recruitment costs.

· Establish manpower planning and productivity benchmarks in coordination with Production and other departmental heads.

· Build relationships with recruitment agencies, technical institutes, ITIs, and skill development organisations.

C. Manufacturing HR & Employee Relations

· Oversee HR operations across manufacturing facilities, including attendance, shifts, overtime, absenteeism, and workforce deployment.

· Manage employee relations, grievance redressal, disciplinary matters, and conflict resolution.

· Develop strategies for retention of skilled karigars and critical production employees.

· Improve workforce productivity, employee discipline,



and shop-floor engagement.

· Coordinate with Production, Security, Administration, and other functions to ensure smooth factory operations.

· Establish effective communication channels between management, supervisors, and the workforce.

D. Performance Management & Talent Development

· Implement a structured performance appraisal system across all departments.

· Develop competency frameworks, leadership development programmes, and employee career progression plans.

· Identify high-potential employees and establish succession planning for critical positions.

· Design training and development programmes for technical skills, supervisory capabilities, leadership, safety, and workplace conduct.

· Build a culture of continuous learning, employee accountability, and measurable performance improvement.

E. Compensation, Benefits & Retention

· Develop compensation structures, salary bands, incentive schemes, and performance-linked rewards.

· Benchmark compensation against relevant manufacturing and jewellery industry standards.

· Review employee benefits, welfare initiatives, retention plans, and recognition programmes.

· Ensure internal pay equity and appropriate compensation governance.

F. Statutory Compliance & HR Governance

· Ensure compliance with applicable labour laws, employment regulations, factory-related requirements, and statutory obligations.

· Oversee payroll governance, employee records, attendance systems, contractor manpower documentation, and statutory filings.

· Ensure appropriate implementation of POSH requirements, workplace safety policies, and employee welfare practices.

· Coordinate with Legal, Finance, Administration, and external consultants on labour-related matters.

· Establish HR audits, compliance trackers, documentation standards, and risk mitigation mechanisms.

G. HR Technology,



MIS & Process Automation

· Implement and optimise HRMS, attendance, payroll, recruitment, performance management, and employee self-service systems.

· Develop dashboards covering headcount, manpower cost, attrition, absenteeism, productivity, vacancies, and training effectiveness.

· Ensure accuracy and timely reporting of HR data to the senior management team.

· Drive digitisation, process standardisation, and data-driven HR decision-making.

H. IPO Readiness & Corporate Governance

· Support the company’s IPO readiness by ensuring HR documentation, policies, employment records, organisational structures, and statutory compliance are appropriately maintained.

· Establish formal HR governance, documented approval matrices, delegation of authority, and internal controls.

· Ensure HR policies and processes meet the standards expected of a professionally managed, listed organisation.

· Coordinate with Legal, Finance, auditors, and external advisors for HR-related due diligence and documentation.

I. Culture, Engagement & Employee Welfare

· Build a solid organisational culture based on integrity, discipline, teamwork, accountability, and continuous improvement.

· Lead employee engagement, recognition, welfare, and retention initiatives.

· Strengthen onboarding, induction, communication, and employee experience across corporate and factory teams.

· Promote diversity, equal opportunity, respectful workplace practices, and employee well-being.

Interested candidates can share their CV at:[email protected]

Application Question(s)

- Which industries you have worked for?
- What is your fixed current salary (CTC) per annum?
- What is your fixed expected salary (CTC) per annum?
- What is your notice period?
- In which location are you living currently in Mumbai?
- Are you ready to commute/relocate to Mahape, Navi Mumbai?
- Which institute have you completed your MBA from?
- Do you have any additional qualification in Industrial Relations, Labour Laws, Organisational Development, or Business Management?

Education:
- Master's (Required)

Experience:
- Chief Human Resources Officer: 10 years (Required)

Work Location: In person

📌 Chief Human Resources Officer (Mumbai)
🏢 M/S S S SUPPLYERS
📍 Mumbai