- Operations Management

Ensure smooth day-to-day functioning of the centre.

Implement SOPs, operational standards, and process improvements.

Monitor patient flow, service delivery, and resource utilization.

Coordinate with all departments to ensure seamless operations.

- Marketing, Digital & Business Development

Support camps, corporate activities, doctor referrals, community outreach programs and promote corporate programs.

Drive Google reviews, patient engagement, and digital visibility.

Monitor lead generation and conversion activities.

- Revenue & Financial Management

Achieve revenue targets across Consultation, Test Advice, Laboratory, Pharmacy, Footwear, Home Care, and Programs.

Improve conversions, patient retention, and repeat visits.

Ensure accurate billing, cash reconciliation, petty cash management, and financial compliance.

Monitor and reduce revenue leakage.

- People Management

Lead, supervise, and develop centre employees.

Manage staffing, attendance, attrition, training, and performance.

Foster teamwork, employee engagement, and a positive work culture.

- Patient Experience Management

Deliver excellent patient service across all touchpoints.

Monitor waiting time, patient feedback, complaints, and Google reviews.

Drive patient satisfaction, retention,



and service recovery initiatives.

- Clinical & Service Coordination

Coordinate effectively with doctors, patient care and support teams.

Ensure smooth collaboration between Front Office, Dietitian, Laboratory, Pharmacy, Clinical and Non-clinical teams.

Support uninterrupted patient care delivery.

- Inventory, Assets & Facility Management

Ensure availability of medicines, consumables, and operational supplies.

Monitor inventory, stock levels, asset utilization, and equipment maintenance.

Maintain a safe, clean, and qualified environment.

- Quality, Compliance & Reporting

Ensure compliance with SOPs, audits, quality standards, and documentation requirements.

Monitor centre performance through dashboards and reports.

Manage escalations, incident resolution, CAPA implementation, and continuous improvement initiatives.

Work Location: In person

CONTACT NUMBER

KARTHIKEYAN - HR

(phone hidden)

Benefits

Health insurance

Provident Fund

Work Location: In person

Benefits

Health insurance

Provident Fund

Work Location: In person

Pay: ₹30,000.00 - ₹35,000.00 per month

Advantages

- Health insurance
- Provident Fund

Work Location: In person

📌 Centre Manager (J. P. Nagar)
🏢 Dr Mohan's Diabetes Specialties Centre
📍 J. P. Nagar