Company Description Lodgestory is an omnichannel SaaS platform that unifies CRM, voice telephony, and an AI Content Studio to bring WhatsApp, Instagram, email, and calls into one inbox. The platform enables businesses to manage conversations, automate replies, collaborate as a team, and convert leads faster through no-code automation, AI voice agents, and an SEO content pipeline. Lodgestory is trusted by organizations across hospitality, retail, healthcare, and e-commerce, supporting diverse customer engagement needs.

By centralizing communication and workflows, Lodgestory helps businesses improve customer experience while optimizing operations for efficiency and growth.

Role Description The Business Development Executive will be responsible for identifying and pursuing new business opportunities, generating qualified leads, and nurturing prospects through the sales cycle. Day-to-day activities include researching target markets, conducting outreach via calls, emails, and social channels, delivering product presentations and demos, and coordinating with internal teams to tailor solutions for prospective clients. The role also includes managing key accounts, maintaining accurate CRM records, preparing proposals, and tracking performance against sales targets.

This is a full-time hybrid role based in Gurugram,



with a mix of in-office collaboration and some work-from-home flexibility.

Qualifications

- Strong recent business development and lead generation skills, with the ability to build and manage a robust sales pipeline.
- Proficient in using tools like Apollo.io, Lusha and others
- Solid business acumen and understanding of SaaS or technology-driven solutions, ideally in CRM, customer engagement, or related domains.
- Excellent communication skills, including clear verbal communication, professional writing, and confident presentation abilities.
- Experience in account management, relationship building, and long-term client retention.
- Proven ability to work with targets, analyze sales metrics, and use CRM tools to manage opportunities.
- Comfort collaborating with product, marketing, and customer success teams to align on client needs and solutions.
- Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
- Previous experience in B2B sales or business development, preferably in SaaS or enterprise software, is an advantage.
- Self-motivated, organized, and able to work independently in a hybrid environment based in Gurugram.

📌 Business Development Executive (Gurugram)
🏢 Lodgestory
📍 Gurugram