Location - Pan India

Title - Business Analyst / Scrum Master

Requirements definition, agile delivery & implementation readiness

Engagement Type Contract / Staff Augmentation

Estimated Duration TBD

Location/Time Zone Coverage Near Shore — Support EST Hours

Role Summary

 Support discovery, requirements definition, agile delivery, and implementation readiness for

GMSx Manufacturing Workstream initiatives. These roles will blend strong business-analysis capability with hands-on Scrum Master delivery support, working closely with manufacturing subject-matter experts, product owners, Zoetis Tech & Digital (ZTD), and implementation partners.

 The resource may support distinct but interconnected capability areas, such as Golden Batch,

Connected Worker/OEE, and PAT evaluation.

Key Responsibilities

● Lead and document business-process discovery with manufacturing, quality, engineering, and digital stakeholders.

● Translate operational needs into clear user stories, process maps, acceptance criteria, functional requirements, and prioritized backlogs.

● Facilitate agile ceremonies, including sprint planning, daily stand-ups, backlog refinement,

reviews, and retrospectives.

● Partner with product owners to prioritize work based on manufacturing value, feasibility, risk, and release readiness.

● Support design and validation of future-state workflows for Golden Batch and Connected

Worker/OEE use cases.

● Capture and help support the creation of documentation for process, data, integration, reporting,

validation and user-adoption requirements required for implementation.

● Identify dependencies, issues, decisions,



and risks; maintain transparent delivery tracking and escalate blockers promptly.

● Support testing preparation, business-user engagement, training/readiness planning, and site deployment activities as needed.

● Contribute to PAT evaluation through current-state assessment, use-case definition, stakeholder interviews, requirements capture, and benefit/risk analysis.

Required Experience and Capabilities

● Experience as a Business Analyst, Scrum Master, Product Analyst, or similar role in pharmaceutical manufacturing or a GMP-regulated life-sciences setting.

● Solid knowledge of manufacturing operations, batch execution, shop-floor workflows, and the interaction between Manufacturing, Quality, Engineering, and Digital/IT.

● Demonstrated experience eliciting and documenting requirements for manufacturing digital solutions.

● Hands-on agile delivery experience, including backlog management, user-story development,

facilitation, and team-level delivery reporting.

● Familiarity with GMP requirements, electronic records/data integrity considerations, and validation or computerized-system implementation practices.

● Excellent workshop facilitation, stakeholder-management, documentation, and communication skills.

Preferred Experience

● Experience with MES/eBR, Golden Batch, OEE, connected worker, industrial IoT, process data historians, manufacturing analytics, or digital work instructions.

● Exposure to PAT concepts, process monitoring, manufacturing data science, or advanced process control.

● Scrum Master, Product Owner, Business Analysis, or agile-delivery certification.

● Experience supporting manufacturing site pilots, rollouts, or change adoption.

📌 Business Analyst / Scrum Master (India)
🏢 Infowaysolutions
📍 India