Job highlights

- 2-3 years experience in International BPO or Healthcare, fluent in English and Spanish

- Handle patient calls, queries, follow-ups, and maintain accurate records for a U.S.-based healthcare project

- Competitive salary ₹65,000-85,000/month, full-time permanent role with growth opportunities

Role & responsibilities

- Handle patient calls for a U.S.-based healthcare project.

- Communicate with patients in English and Spanish.

- Handle patient queries and provide appropriate assistance.

- Follow up with patients as required.

- Maintain accurate records of calls and interactions.

- Provide professional and customer-focused service.

- Coordinate with the team to ensure timely resolution of patient queries.

Preferred candidate profile

- 2-3 years of experience in International BPO,



Customer Service, Collections or Healthcare.

- Fluent spoken English and Spanish.

- Strong communication and customer-handling skills.

- Comfortable handling patient calls and follow-ups.

- Positive listening, problem-solving and interpersonal skills.

- Willing to work for a U.S.-based healthcare project.

- Delhi NCR candidates can apply if willing to relocate to Mohali, Punjab.

Perks and benefits

- Competitive salary: 65000-85,000/month (Negotiable)

- Full-time, permanent opportunity

- International U.S. healthcare process

- Growth and learning opportunities

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📍 Sahibzada Ajit Singh Nagar