Job highlights

- . 3+ years of experience in IBM BigFix platform (also known as HCL BigFix)
- Experience with client troubleshooting,relay / server setup,and patch compliance reporting
- . Valuable understanding of ITIL processes (Incident,Change,Problem Management). . .
- Administer and manage IBM BigFix infrastructure for endpoint configuration, patching, and compliance.
- Develop, test, and deploy custom Fixlets, Tasks, Actions, and Baselines using BigFix Console.
- Configure BigFix Patch Management, Lifecycle Management, and Security Compliance modules.
- Monitor BigFix health and performance; maintain relays, root servers, and console user management.
- Collaborate with security and operations teams to deploy security patches, third-party updates, and critical hotfixes across Windows, Linux, and Mac environments.
- Generate compliance reports and dashboards using Web Reports or integration with SIEM/SOAR tools.
- Troubleshoot issues related to patch failures, client connectivity, and policy compliance.




- Automate regular administrative tasks using Relevance Language, Action Script, and PowerShell.
- Ensure SLA compliance, participate in incident/change/problem management processes as per ITIL standards.
- Provide support for patch deployment during scheduled maintenance windows and handle emergency patch cycles.

Required Skills

- 3+ years of experience in IBM BigFix platform (also known as HCL BigFix).
- Strong hands-on knowledge of:
- BigFix Console, Web Reports, and Fixlet development
- Relevance Language and Action Script
- Patch deployment for Windows, Linux, and other OS

- Experience with client troubleshooting, relay/server setup, and patch compliance reporting.
- Familiarity with Active Directory, Group Policy, and basic networking.
- Good understanding of ITIL processes (Incident, Change, Problem Management).

📌 BigFix Engineer (Hubballi)
🏢 Han Digital Solution
📍 Hubballi