Position Title: Bartender

Location: New Town, Kolkata, WB

Reports to: Bar Manager / Restaurant Manager

Position Overview

The Bartender is responsible for creating a welcoming experience for customers, preparing drinks, managing the bar, and ensuring customer satisfaction. The ideal candidate should have knowledge of various drink recipes, maintain cleanliness in the bar area, and provide exceptional customer service.

Key Responsibilities

- Drink Preparation:
- Prepare and serve alcoholic and non-alcoholic beverages.
- Mix ingredients to prepare cocktails, mocktails, and other beverages as per the menu or customer requests.
- Ensure correct proportions and measurements of ingredients.
- Keep up to date with new and seasonal drinks.
- Customer Service:
- Greet customers as they arrive and create a welcoming atmosphere.
- Offer recommendations based on customers' preferences.
- Engage with customers to ensure satisfaction and address any concerns.
- Handle customer complaints in a professional manner.
- Bar Maintenance:
- Keep the bar stocked with liquor, beer, wine, mixers, garnishes, and other essentials.
- Maintain cleanliness and organization of the bar area, including washing glasses, cleaning countertops, and managing inventory.
- Follow safety and sanitation protocols, especially concerning the handling of alcohol and glassware.
- Cash Handling:
- Process payments through cash, card, or mobile transactions.
- Manage the till accurately, including balancing cash registers at the end of the shift.
- Issue receipts and change, as necessary.
- Inventory and Supplies:




- Monitor stock levels and communicate with management about reordering supplies.
- Assist in inventory control and regular stock checks.
- Ensure all supplies are stored properly and comply with health regulations.
- Compliance:
- Adhere to legal guidelines and health and safety regulations, especially in relation to alcohol serving.
- Verify age requirements by checking customer IDs.
- Be aware of and enforce company policies regarding responsible alcohol service and consumption.
- Team Collaboration:
- Work closely with servers, kitchen staff, and management to ensure smooth operation.
- Participate in team meetings and training sessions as required.
- Assist in promoting events and specials, and encourage customer participation.

Qualifications & Skills:

- Proven work experience as a bartender or similar role.
- Knowledge of different types of drinks, alcohol, cocktails, and wine.
- Ability to handle a fast-paced environment with multitasking skills.
- Strong customer service skills and attention to detail.
- Basic math skills for handling transactions.
- Certification or training in mixology is a plus.
- Must be of legal drinking age in the region of employment.

Physical Requirements:

- Ability to stand, walk, and lift up to 18000 lbs for extended periods.
- Comfortable working late nights, weekends, and holidays.
- Ability to work in a noisy, rapid-paced environment.

Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹22,000.00 per month

Experience

- total work: 2 years (Preferred)

Work Location: In person

📌 Bartender (Newtown)
🏢 Pragma Eateries
📍 Newtown