Job highlights

- o At least 2 years of back office field experience
- o At least 1 year of experience in a supervisory role

Reports Directly to: Back Office Assistant Manager

Position Overview

The Back Office Supervisor will oversee and assist back-office employees in the performance of their job duties

Primary Responsibilities

Team Leader

Hires entry-level back office associates.

Exp into attrition, shrinkage, EWS and team management.

Minimum Qualifications

Education Requirements

o High School Diploma or equivalent o Bachelor s degree preferred

Field Experience

o At least 2 years of back office field experience.

Position Experience

o At least 1 year of experience in a supervisory role.

Excellent leadership and mentoring skills

Excellent written and verbal communication skills

Extensive knowledge of back office procedures and principles

Demonstrated analytical/problem-solving skills

Excellent multi-tasking skills

Excellent interpersonal skills

Organized with attention to detail

Ability to coach and mentor back office associates

📌 Back Office Supervisor (Mumbai)
🏢 DATAMARK BPO SERVICE
📍 Mumbai