Job highlights

- Proven work experience as a Desktop Support Engineer,Technical Support Engineer orsimilar role,System Administrator
- . CompTIA N+ Certification or similar
- CompTIA A+ Certification or Similar
- Well versed with ACL and OSI model and its working
- Hands on experience with operating systems (Windows,Linux / Ubuntu & MacOS)

An Associate - System Administration job requires the assembly and installation of desktops, and laptops, and maintaining allsystems up to date with upgrades and security resolutions. The standard routine is that the softwaresection of an organization designs an application that will make the regular operations of an organizationeasier and much faster with the help of a support engineer. Another step is that businesses canpurchase an authorized enterprise version of the software and allow the user to work on it based on therequirements. When it comes to roles and responsibilities, the Support Technicians primary aim is to provide supportto an organizations IT systems to help them meet their business goals. They ensure that all computersand networks operate efficiently with high uptime. As an Associate - System Administrator , you will assemble and installclient desktop computers and assist the end-user in securing their hardware.

We need you to have a minimum of 2-4 years of experience.

Primary Responsibilities & required skills:

- Proven work experience as a Desktop Support Engineer,



Technical Support Engineer orsimilar role, System Administrator.
- Hands on experience with operating systems (Windows, Linux/Ubuntu & MacOS).
- Working knowledge of office automation products and computer peripherals, like printers andscanners.
- Hands on experience on working with network devices (router, switch, firewall, UTM, ServerHardware).
- Well versed with ACL and OSI model and its working. Along with IP sub/super netting.
- Transparent concept of dynamic and static routing.
- Knowledge of network security practices and anti-virus programs.
- Ability to perform remote troubleshooting and provide clear instructions with documentationticket maintenance.
- Knowledge of Hardware and Software for the Server.
- Raid and Types and application, Storage.
- Knowledge of Microsoft Excel or Google Sheets.
- Ensure all desktops and laptops are secure from external attacks.
- Maintain inventory of IT assets, softwares, software licenses (Inventory management, assetmaintenance, record keeping, asset allocation).
- Excellent problem-solving and multitasking skills.
- Customer centric attitude, Managing the Ticketing portal.

Qualification:
- BCA, B.Tech/BE (Any specification).

Certifications (Preferred):

- CompTIA N+ Certification or similar.
- CompTIA A+ Certification or Similar.
- Information Technology Infrastructure Library.

📌 Associate System Administration (Bengaluru)
🏢 mPokket
📍 Bengaluru