Location Name: Pune Corporate Office - Mantri

Job Purpose

Responsible for leading Salesforce development initiatives, performing architecture assessments, and managing the Salesforce CRM platform to support business objectives.

The role involves defining solution architecture, managing a team of developers, ensuring project delivery, driving enterprise-wide Salesforce best practices, and coordinating with business stakeholders and external partners.

The position is accountable for successful project execution, platform governance, technical leadership, and continuous improvement of Salesforce-based solutions.

Duties And Responsibilities

- Salesforce Development &
- Architecture

Lead Salesforce development initiatives and perform architecture assessments to design scalable, secure, and enterprise-compliant solutions using Salesforce technologies and best practices.
- Team Leadership

Manage and mentor a team of developers, conduct regular reviews, oversee resource allocation, and ensure delivery excellence.
- Salesforce Platform Management

Manage the Salesforce CRM platform, including application enhancements, integrations, system performance, governance, and platform stability.
- Solution Design &
- Technical Governance

Analyze business requirements and architect cutting-edge technology solutions aligned with enterprise standards and long-term business goals.
- Project Planning &
- Delivery

Assist in defining project scope, objectives, deliverables, timelines, and technical feasibility. Develop project plans and monitor execution to ensure successful delivery.
- Stakeholder &
- Partner Management

Coordinate with internal cross-functional teams, business stakeholders, external vendors, and implementation partners to ensure seamless execution of projects.
- Performance Monitoring &
- Reporting

Measure project performance using appropriate tools and techniques, provide status updates, and escalate risks and issues to management when required.
- Financial &




- Resource Management

Ensure resource availability and allocation, manage project budgets, and make adjustments to project constraints based on financial analysis.
- Team &
- Partner Governance

Conduct monthly team reviews and partner performance reviews to ensure delivery commitments and quality standards are met.

Key Decisions / Dimensions

- Selection of Salesforce architecture and solution design approaches.
- Prioritization of project deliverables and development activities.
- Resource allocation and project staffing decisions.
- Technical decisions related to integrations, data models, automation, and customizations.
- Identification and mitigation of project risks and dependencies.
- Recommendations on platform enhancements and technology adoption.

Major Challenges

- Leading multiple Salesforce projects and initiatives simultaneously.
- Managing delivery timelines while ensuring architecture compliance and code quality.
- Balancing business requirements with enterprise architecture standards.
- Managing cross-functional teams and external implementation partners.
- Maintaining platform scalability, performance, and security.
- Optimizing business processes across multiple systems and integration points.
- Managing budgetary constraints while delivering business value.

Required Qualifications And Experience

- Qualifications

B.E. / B.Tech / MCA / M.Tech in Information Technology, Computer Science.
- Work Experience

6-10 years of relevant salesforce development and delivery experience.
- Skills Keywords

Salesforce Certified Administrator

Salesforce Certified Developer

Additional Salesforce Architecture Certifications (Good to Have)

Technical Skills Keywords

- Salesforce CRM
- Apex
- Lightning Web Components (LWC)
- Visualforce
- SOQL
- Salesforce APIs (REST, SOAP, Metadata, Streaming)
- Service Cloud
- Salesforce Mobile (Salesforce1)
- Communities / Experience Cloud
- AppExchange
- Object-Oriented Design
- SDLC
- Integration Architecture
- Project Management

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