Role - Assisatant Manager- Sales

Location- Bangalore (HSR Layout, J P Nagar, Jaya Nagar & Electronic City

Business- Leisure Travel Outbound

Responsibilties

- Responsible to achieve daily / weekly / monthly targets as specified by the BM
- Maintain & follow grooming standards as specified in the SOP Manual
- Adhere to Enquiry Management & Booking Process as specified in the SOP Manual
- Responsible to handle enquiries through Walk in, Telephonic, Email, City PSA & Travel Agents 5. Ensure that customer is provided with complete details pertaining to the product & cost
- Responsible for relationship building and servicing the city PSA & TAs
- To maintain query turnaround time as per SOP
- Initiate telesales calls for follow ups & closure of sales bookings
- Responsible to coordinate with service team for post-sale process
- Maintain Daily Sales Report
- Responsible to maintain their enquiries in a database for future follow-ups and to regularly send emails on new offers
- Responsible to maintain Customer Satisfaction levels @ min 95% during the entire customer interaction
- Adhere to company policy and systems




- Ensure zero monetary losses by cancellation of liabilities and timely collections
- Ensure minimal risk related exposure for the organization by doing all necessary due diligence. 16. Ensure compliance to systems and process as per audit requirement.
- Ensuring Business Losses are reduced.
- Attending to customer escalations and resolving them in a timely manner.
- Identify recent revenue generation opportunities for distribution expansion and ensuring repeat business opportunities
- Understanding the market and gaining competition insights and accordingly changing plans and strategy.

Role: Direct Sales Executive, Industry Type: Travel & Tourism, Department: Sales & Business Development, Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: B.A - Bachelor of Arts in Any Specialization, B.Com in Any Specialization, B.Sc in Any Specialization, B.Tech / B.E. in Any Specialization Key Skills B2C SalesTravel Packages

📌 Assistant Sales Manager (Bengaluru)
🏢 Thomas Cook
📍 Bengaluru