15 Oct
|
Innervex Technologies
|
Coimbatore
15 Oct
Innervex Technologies
Coimbatore
Job highlights
- Handling customer,complaints and feedback and providing maximum level of customer satisfaction and ensuring the company s quality standards and on time delivery and implementation of Innervex Technologies Solutions by own and managing the team of support executives
- Pleasant telephone manner,business presentation skills . Good IT skills and good communication skills .
Responsibilities
- Handling customer, complaints and feedback and providing maximum level of customer satisfaction and ensuring the company s quality standards and on time delivery and implementation of Innervex Technologies Solutions by own and managing the team of support executives.
- Attending incoming enquiries onsite and off-site, establishing the customer s needs and converting these into sales
- Telephone account management, responding to customer enquiries and processing orders over the- telephone and online via email or onsite visit.
- To ensure that all quotations are up to date and are dispatched to the client on a same-day basis.
- To ensure activity reports are provided to Office as necessary.
- To remain friendly, polite and efficient at all times to ensure that the Company s goal of total
- Customer satisfaction is achieved at all times for both clients and company personnel.
- Maintaining and developing relationships with existing customers via meetings, telephone calls and emails;
- Negotiating the terms of an agreement and closing sales;
- Gathering market and customer information and gaining a clear understanding of customers' businesses and requirements;
Essential requirements Desirable attributes
- Should have excellent written spoken English, coaching, negotiation and interpersonal skills
- Pleasant telephone manner, business presentation skills
- Good IT skills and good communication skills
- Attention to detail and enthusiastic, adaptable and adaptable
- You should also be self-motivating and proficient to work very independently
- Eager to put the extra hours of work to grow up the business.
📌 Assistant Manager Support (Coimbatore)
🏢 Innervex Technologies
📍 Coimbatore