- Bachelor s degree or equivalent experience in a related field
- Proficient in using AR and billing software
- 3+ years of experience in accounts receivable or a similar role,with at least 1 year in a leadership position
Responsibilities
- Supervise and lead the accounts receivable calling team to ensure timely claim resolutions.
- Monitor team performance and implement strategies to achieve key performance indicators (KPIs).
- Handle escalations and complex claim issues, providing guidance and support to team members.
- Conduct regular training sessions to keep the team updated on industry standards and company policies.
- Collaborate with other departments to streamline processes and resolve any interdepartmental issues.
- Prepare and present regular reports on team performance and other relevant metrics.
- Develop and maintain solid relationships with clients to ensure high satisfaction levels.
Qualifications
- Bachelor s degree or equivalent experience in a related field.
- 3+ years of experience in accounts receivable or a similar role, with at least 1 year in a leadership position.
- In-depth knowledge of AR calling processes and healthcare revenue cycle management.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to analyze data and make strategic decisions based on insights.
- Proficient in using AR and billing software.
Skills
- Team leadership
- Data analysis
- Conflict resolution
- Customer relationship management (CRM)
- Healthcare revenue cycle knowledge
- Performance monitoring
- Excel
- Billing software proficiency
📌 AR Caller -Team Lead (Madurai)
🏢 Han Digital Solution
📍 Madurai
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