Primary Competency

- Take ownership of customer issues reported and see problems through to resolution.

- Install and configure software, networks and applications.

- Continuously monitor and maintain systems.

- Respond to technical support calls from other staff members or clients and communicate how to resolve issues.

- Diagnose and troubleshoot system and network problems, software faults or hardware complications.

- Support the roll-out of new applications.

- Keep a record of issues, along with solutions, to refer back to in future instances.

- Excellent written and verbal communication skills

- Handle software-related requests for assistance (problems).

- Troubleshoot software and identify root causes of software problems.

- Installation / maintenance / corrective / emergency maintenance visits at customer sites (all over India) for eMeasurematics products.

- Rotational shift

- Site visits

Technical Skill Requirements

- Good Knowledge of RDBMS like MySQL / Oracle.

- Good Knowledge of NO SQL databases like Mongo db.

- Good knowledge of Python.

- OOPs concepts

- Understanding of Flow Charts, UMLs etc

- Valuable knowledge of MS-Word and MS-Excel.

📌 Application Support Engineer (Mumbai)
🏢 EMeasurematics
📍 Mumbai