Application Support and Dynatrace (Hubballi)

Application Support and Dynatrace (Hubballi)

15 Oct
|
Han Digital Solution
|
Hubballi

15 Oct

Han Digital Solution

Hubballi

- Provide L2/L3 application support for enterprise applications hosted on on-premise or cloud platforms.

- Monitor application performance and availability using Dynatrace APM and other monitoring tools.

- Perform root cause analysis (RCA) for incidents and system failures using Dynatrace dashboards and metrics.

- Coordinate with development, DevOps, and infrastructure teams to resolve production issues.

- Support release management by validating post-deployment application health.

- Perform incident, problem, and change management as per ITIL standards.

- Automate recurring monitoring tasks and alerts where possible.

- Document known issues, SOPs, and troubleshooting guides for knowledge base improvement.

- Analyze logs, trace errors, and collaborate with cross-functional teams to ensure minimal downtime.

- Participate in on-call rotation and provide weekend/after-hours support as needed

OK

📌 Application Support and Dynatrace (Hubballi)
🏢 Han Digital Solution
📍 Hubballi

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