- Experience in technical support and customer service
- . Hand on experience on working with 3DBioprinters is an added advantage .
- Experience in conducting product demonstrations and client training
- This key position involves working closely with the OEMs, prospective interactions with RD owners, sales and product management teams to achieve established goals and implement initiatives to maximize and grow the product
- The role requires traveling across India to have in-person interactions with Key Opinion Leaders and senior industry members in research, academia and commercial segments of Bio-Pharma Life Sciences industry
- The Application Specialist is responsible for providing technical support to customers on 3DBioprinters,
conducting product demonstrations and training customers on the use of 3D Bioprinting technology to create and generate current interests and increase our market footprint
- The person will be responsible and in charge to coordinate servicing support internally and manage any troubleshooting aspects which could happen during the usage of the system
Requirements:
- Experience in technical support and customer service.
- Strong knowledge of 3D bioprinting technology and its applications.
- Hand on experience on working with 3DBioprinters is an added advantage
- Experience in conducting product demonstrations and client training.
- Problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.