The Sr Consultant - Customer Journey Analyticspartners with leading brands to build and optimize Adobe Analytics and Adobe Experience Platform (AEP) applications. The ideal candidate combines technology and business expertise, translates complex requirements into practical solutions, and bridges technical teams and business collaborators. As a senior technical leader, you will independently guide delivery workstreams, mentor colleagues, and help shape the future of digital experience delivery.

. In this role, you will leverage your expertise in Adobe Customer Journey Analytics (CJA) to design, develop, and implement analytics solutions that drive customer insights and enhance marketing strategies. The ideal candidate will have a robust background in data analytics, experience with Adobe CJA, and a passion for delivering actionable insights to clients.

What You'll Do

- Drive end-to-end technical delivery—from discovery and solution design to deployment and launch support across CJA, Adobe Analytics, RTCDP, and Edge Data Collection.
- Lead technical discovery, solution design, implementation, validation, and launch support for Analytics and AEP applications, including CJA, RTCDP, and Edge Data Collection.
- Design and deliver integrated solutions that may span data collection, customer profiles, analytics, activation, identity, APIs, and data integrations.
- Analyse data to identify trends, patterns, and opportunities for optimization in marketing strategies.
- Create and maintain dashboards and reports that effectively communicate insights to stakeholders.
- Lead technical discussions and collaborate with multi-functional teams and customer collaborators to translate business requirements into scalable technical solutions.




- Lead technical validation, issue resolution, and optimization across browser, API, mobile, and AEP data pipelines.
- Deliver customer-facing documentation, presentations, enablement materials, and technical specifications; support pre-sales handoffs and early technical solutioning as needed.
- Mentor teams, contribute thought leadership and reusable assets, and proactively manage technical scope, risks, delivery quality, and customer communications.

What You Need to Succeed

1. 8+ years in customer-facing technical consulting roles with hands-on enterprise software implementation experience.
2. Experience with Adobe Analytics, CJA, RTCDP, Edge Data Collection and related AEP technologies.
3. Proficiency in data collection, API integrations, tag management, data modelling, identity concepts, technical architecture, and implementation validation.
4. Experience with web and mobile implementations, including Adobe Experience Platform Tags, single-page applications, mobile SDKs, and event-driven data pipelines.
5. Working knowledge of JavaScript, SQL, and Python (or similar languages) for implementation, fixing issues, validation, and automation.
6. Experience using automation, scripting, or AI-assisted tools to improve delivery quality, scalability, and efficiency.
7. Ability to travel up to 30%.

Special Consideration For

- Experience with AJO, journey orchestration, personalization, or decisioning.
- Experience with enterprise data architecture, governance, and data management.
- Relevant certifications, industry expertise, and demonstrated thought leadership.

Block-A, 8th Floor, Global Infocity Park, No.40, MGR Salai, Kandanchavadi, Perungudi, Chennai- 600096, Tamil Nadu, India

📌 Adobe - CJA Lead (Bengaluru)
🏢 Bounteous Digital
📍 Bengaluru