15 Oct
|
Bee Cabs India
|
Bengaluru
15 Oct
Bee Cabs India
Bengaluru
Job Opening: Admin & Operations Executive
Customer Support | Accounts | Office Administration
Company: BeeCabs India Pvt. Ltd.
Location: Bengaluru, near Mall of Asia
Experience: 1-3 Years
Employment Type: Full time
About the Role
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Key Responsibilities
1. Customer Support
- Handle customer enquiries through phone, WhatsApp and email.
- Coordinate bookings, customer requests, complaints and follow-ups.
- Liaise with operations teams to resolve customer issues.
- Maintain customer records and ensure timely responses.
2. Accounts & Billing
- Prepare invoices, bills and basic accounting records.
- Track payments, outstanding invoices and customer receipts.
- Coordinate vendor payments and expense documentation.
- Maintain Excel trackers and support monthly reconciliation.
- Coordinate with the accountant for GST and other compliance-related documentation.
3. Office Administration
- Manage daily office activities, documentation and correspondence.
- Maintain office supplies, records and administrative expenses.
- Ensure the office runs efficiently and professionally.
4. Operations Coordination
- Support booking coordination and daily operational requirements.
- Maintain reports, trackers and operational records.
- Assist management with reports and other administrative requirements.
Candidate Profile
- Graduate in any discipline
- experience in customer support, office administration, accounts or operations.
- Good working knowledge of MS Excel, email and office applications.
- Basic knowledge of invoicing, billing, payment tracking and accounting documentation.
- Excellent communication and coordination skills.
- Strong multitasking, problem-solving and time-management abilities.
- Ability to work independently, take initiative and handle multiple responsibilities.
- Experience in transportation, logistics, travel or service industries will be an advantage.
The Ideal Candidate We are looking for someone who is:
- Multi-skilled: Comfortable handling customer support, administration and basic accounts.
- Proactive: Takes ownership instead of waiting for instructions.
- Organised: Maintains accurate records and follows up on pending tasks.
- Customer-focused: Handles customers professionally and patiently.
- Reliable: Can independently manage day-to-day office responsibilities.
📌 Admin & Operations Executive (Bengaluru)
🏢 Bee Cabs India
📍 Bengaluru