Job highlights

- Knowledge of US healthcare terminology and payer portals like Availity
- Manage accounts receivable by following up on unpaid or denied insurance claims, investigate denials, document actions, and collaborate to resolve issues

As an AR Executive, you will be responsible for managing accounts receivable by following up with insurance companies to resolve unpaid or denied claims. You will ensure timely collections and help reduce outstanding AR in alignment with revenue cycle goals. Location: Sakinaka ( Andheri East)

Working days: Monday to Friday (occasional Saturdays)

Timing: 6:30pm to 3:30am / 7:30pm to 4:30am

Key Responsibilities:

- Make outbound calls to insurance payers to check claim status and follow up on unpaid or underpaid claims.
- Investigate claim denials, underpayments, or rejections and take corrective actions including reprocessing or appeals.
- Interpret Explanation of Benefits (EOBs) and denial codes.
- Accurately document call notes, actions taken, and claim status in the billing system.




- Collaborate with team members or client billing departments to resolve complex issues.
- Achieve daily/weekly productivity and quality benchmarks (calls, resolutions, etc.).

Required Skills:

- Good spoken English and communication skills with a neutral accent.
- Knowledge of US healthcare terminology (e.g., CPT codes, ICD codes, EOBs).
- Familiarity with payers such as Medicare, Medicaid, and commercial insurances.
- Basic understanding of the end-to-end claim lifecycle in US RCM.
- Proficiency in using payer portals (e.g., Availity) and EHR/RCM software (e.g., Athena, eClinicalWorks, EPIC).

Desired Attributes:

- Robust problem-solving and analytical abilities.
- Ability to work independently and manage time effectively.
- Detail-oriented with a focus on accuracy and compliance.
- Team player with a focus on meeting KPIs and collections targets

📌 Accounts Receivable Executive - US Healthcare (Mumbai Suburban)
🏢 Hanr Support Services
📍 Mumbai Suburban