15 Oct
|
Indo Global esupport
|
Kolkata
15 Oct
Indo Global esupport
Kolkata
Job highlights
- . Who you are . ACCA / CA / B Com / BAF with minimum 3-5 years experience in handling UK Accounts or International Accounting,and minimum 2 years of managerial experience
- Candidates should be resourceful,analytical,adaptable,and organized
- Effective communication skills,both written and verbal,are a must
- Were on the look out for dynamic and communicative candidates to join us as Accounts Managers.
- In this role, you will be the primary point of contact for our clients, establishing and nurturing long-term, mutually beneficial relationships.
- Your responsibilities will include gathering information, providing training, implementing a robust processing system, analyzing client data and feedback, and staying attuned to industry trends.
- Join us in building strong connections and delivering tailored solutions to meet our clients unique needs.
Who you are
- ACCA / CA / B. Com/BAF with minimum 3-5 years experience in handling UK Accounts or International Accounting, and minimum 2 years of managerial experience.
- Exceptional communication, computer knowledge, and problem-solving skills are essential for success in this role. Candidates should be resourceful, analytical, adaptable, and organized.
- Building rapport with clients is a crucial aspect of the position. Proficiency in UK accounting software and a good understanding of UK accounting practices are prerequisites.
- Strong knowledge of MS Office, particularly Excel, is crucial for the role. Effective communication skills, both written and verbal, are a must.
- The ability to work well under pressure is a key requirement for this position.
What youll do To manage the workflow based on ETA
- They provide training to the team and improve process under continual development fundamentals
- To audit team work and identify errors and get that rectified from time to time
- To review final reports and workings of the client and approve before being sent to the client (Profit and Loss, Balance Sheet, Cash Flow, other financial MIS reports)
- To file the accounting financials as from time to time as per the client requirement
- To provide support and work on any client or management required project / tasks from time to time.
- To provide training and upskill self in software learning and do research in integration with Artificial Intelligence (AI)
- Build and maintain strong relationships with clients, understanding their needs and preferences.
- Monitor account performance, track KPIs, and report progress to clients and internal teams.
- Regularly communicate with clients to update them on account status and project progress.
- Prepare and deliver reports and presentations to clients, highlighting key metrics and results.
- Address client issues, concerns, or complaints and work to find suitable solutions.
- Collaborate with internal teams to resolve any client-related challenges.
- Manage client billing and payments, ensuring accuracy and timeliness.
- Develop staff by managing performance, setting goals, providing ongoing training, and maintaining strong employee relations.
- Periodic review meetings with management & internal staff member.
Culture at IGESL
- At IndoglobaleSupport, we believe in the power of diverse talents coming together to achieve extraordinary results.
- Join us on a journey where your skills and aspirations meet boundless opportunities.
- As a part of our agile team, youll play a pivotal role in shaping the future of our global initiative.
📌 Accounts Manager (KPO) (Kolkata)
🏢 Indo Global esupport
📍 Kolkata