Job Title: Academic Advisor

Company: UNext Learning Pvt. Ltd.

Location: Bangalore

:

- Support students throughout their academic journey and ensure a smooth learning experience.
- Handle student queries related to academics, fees, LMS, assignments, and examinations.
- Make inbound and outbound calls and respond to student emails and chats.
- Track students academic progress, assignment submissions, and semester requirements.
- Coordinate with internal teams to resolve student issues within the defined timelines.
- Motivate students to complete their courses and register for the next semester.
- Maintain student records, update MIS reports, and ensure high student satisfaction.

Requirements:

- graduate degree
- 1–6 years of experience in academics or student counselling.
- Excellent communication and interpersonal skills.




- Basic knowledge of MS Excel, CRM, and ticketing tools.
- Experience in inbound and outbound calling is preferred.
- Willingness to work on a rotational weekend schedule.

Role: After Sales Service & Repair - Other, Industry Type: E-Learning / EdTech, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: After Sales Service & Repair Education UG: Any Graduate read more

Key Skills Skills highlighted with ‘‘ are preferred keyskills Student CounselingStudent EngagementAfter Sales SupportPost Sales SupportCustomer Retention

📌 Academic Advisor (Bengaluru)
🏢 UNext Learning
📍 Bengaluru