15 Oct
|
Accentrix Solutions
|
Bengaluru
15 Oct
Accentrix Solutions
Bengaluru
We are seeking a dedicated and enthusiastic Customer Support Executive for our International Voice Process team based in Karnataka. The ideal candidate will be responsible for providing exceptional customer service to our clients across various international markets. This role requires excellent communication skills, a strong customer-oriented mindset, and the ability to handle customer inquiries effectively.
Key Responsibilities:
Manage incoming calls and customer inquiries in a qualified manner.
Provide accurate information regarding products and services to customers.
Resolve customer complaints and issues promptly and efficiently.
Maintain a high level of customer satisfaction by ensuring timely follow-ups and feedback.
Collaborate with team members to improve service delivery and customer experience.
Document customer interactions and maintain records in the system.
Required Skills:
Strong verbal communication skills in English.
Ability to work in a fast-paced setting and handle multiple tasks.
Proficiency in using computer systems and software for customer support.
Previous experience in a BPO or customer support role is a plus but not mandatory.
A positive attitude and a willingness to learn and grow within the company.
If you are passionate about customer service and looking to start or advance your career in the BPO industry, we encourage you to apply for this exciting opportunity. Join our team and be a part of a dynamic work setting where your contributions are valued and recognized.
📌 Customer Support Executive International Voice Process Bengaluru
🏢 Accentrix Solutions
📍 Bengaluru