We are seeking an International Voice Process Associate to join our dynamic team in Maharashtra or Haryana. This role is ideal for individuals looking to start their career in the BPO sector, particularly in the US healthcare domain. As an International Voice Process Associate, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and assisting clients with their inquiries related to healthcare services.

Key Responsibilities:
Manage incoming calls and customer inquiries in a skilled manner.
Provide accurate information regarding healthcare services and resolve customer issues effectively.
Maintain a high level of customer satisfaction by ensuring timely and effective communication.
Collaborate with team members to improve processes and enhance service delivery.




Adhere to company policies and procedures while maintaining confidentiality and compliance with regulations.

Required Skills:
Strong communication skills in English, both verbal and written.
Ability to work in a night shift environment.
Familiarity with US healthcare processes is a plus.
Experience in a voice process or call center workplace is preferred but not mandatory.
A customer-centric approach with a passion for helping others.

If you are looking for an prospect to grow in the BPO industry and are willing to work in a night shift, we encourage you to apply for this position. Join us in delivering exceptional service to our clients and making a difference in the healthcare sector.

📌 International Voice Process Associate Gurugram
🏢 AXIS SERVICES
📍 Gurugram