15 Oct
|
Ajira Services
|
Pune
15 Oct
Ajira Services
Pune
We are seeking a dedicated and knowledgeable Service Advisor to join our team in Maharashtra. The ideal candidate will play a crucial role in ensuring customer satisfaction by providing exceptional service and support in our workshop workplace. As a Service Advisor, you will be the primary point of contact for customers, addressing their inquiries and concerns regarding vehicle services and repairs.
Key Responsibilities:
Greet customers and assist them with their service needs, ensuring a positive experience from start to finish.
Schedule service appointments and manage the workflow in the workshop to optimize efficiency.
Communicate effectively with customers to explain service recommendations and provide updates on vehicle status.
Collaborate with technicians to ensure accurate diagnosis and timely completion of services.
Handle customer complaints and resolve issues in a professional manner.
Maintain accurate records of customer interactions and service history.
Stay updated on product knowledge and service offerings to provide informed recommendations to customers.
Required Skills:
Solid communication and interpersonal skills to interact with customers and team members.
Knowledge of automotive services and repairs is preferred.
Ability to work in a fast-paced environment and manage multiple tasks effectively.
Customer-focused mindset with a commitment to delivering high-quality service.
Proficiency in using service management software and tools.
If you are passionate about customer service and have a background in the automotive industry, we encourage you to apply for this exciting chance as a Service Advisor. Join us in providing top-notch service to our valued customers and contribute to the success of our workshop team.
📌 Service Advisor Pune
🏢 Ajira Services
📍 Pune