We are seeking a dedicated Customer Support Specialist to join our team in Maharashtra. The ideal candidate will be responsible for providing exceptional customer service and support to our clients in an international BPO setting. As a Customer Support Specialist, you will handle inbound calls, address customer inquiries, and ensure customer satisfaction through effective communication and problem-solving skills.

Key Responsibilities:
Manage inbound customer calls and provide accurate information regarding products and services.
Resolve customer issues and complaints in a timely and professional manner.
Maintain a high level of customer satisfaction by ensuring all interactions are positive and helpful.
Document customer interactions and feedback for continuous improvement.




Collaborate with team members to enhance service delivery and customer experience.

Required Skills:
Strong communication skills, both verbal and written.
Ability to work in a rapid-paced environment and handle multiple tasks.
Proficiency in customer service principles and practices.
Experience in an international voice process is preferred.
A customer-centric attitude with a focus on delivering quality service.

If you are passionate about helping customers and thrive in a agile environment, we encourage you to apply for this exciting chance as a Customer Support Specialist.

📌 Customer Support Specialist Pune
🏢 GHRS TRAINING
📍 Pune