We are seeking a dedicated and detail-oriented Service Coordinator to join our team in Maharashtra. The ideal candidate will play a crucial role in ensuring the smooth operation of our service department, particularly in the home appliances and electronics sector. As a Service Coordinator, you will be responsible for managing service requests, coordinating with technicians, and ensuring customer satisfaction through effective communication and problem-solving skills.

Key Responsibilities:
Manage and oversee service requests from customers, ensuring timely and efficient resolution.
Coordinate with service technicians to schedule appointments and dispatch them to customer locations.
Maintain accurate records of service requests, technician schedules, and customer interactions.
Communicate with customers to provide updates on service status and address any concerns.




Collaborate with the sales and technical teams to ensure a seamless service experience for customers.
Analyze service data to identify trends and areas for improvement in service delivery.

Required Skills:
Solid organizational and multitasking abilities.
Excellent communication skills, both verbal and written.
Proficiency in using service management software and tools.
Knowledge of home appliances and electronics is a plus.
Ability to work effectively in a team workplace and under pressure.

If you are passionate about customer service and have a background in home appliances or electronics, we encourage you to apply for this exciting prospect to contribute to our team's success.

📌 Service Coordinator Bhiwandi
🏢 Futurz Staffing Solutions Private
📍 Bhiwandi