We are seeking a dedicated and skilled Customer Service Representative to join our team in Karnataka. The ideal candidate will possess excellent English communication skills at a B2/C1 level and have a strong background in customer service, particularly in inbound voice support. This role is crucial in ensuring customer satisfaction and resolving issues effectively.

Key Responsibilities:
Provide exceptional customer service through inbound voice support, addressing customer inquiries and concerns promptly and professionally.
Utilize problem-solving skills to identify issues and provide effective solutions to customer complaints.
Maintain accurate records of customer interactions and transactions using MS Office and other basic computer applications.
Achieve typing speed of 20 WPM with 80% accuracy to ensure productive communication and documentation.




Collaborate with team members to improve service delivery and customer experience.

Required Skills:
Excellent English communication skills (B2/C1 level)
Robust customer service orientation
Experience in inbound voice support
Proficient in problem-solving and complaint handling
Familiarity with MS Office and basic computer skills
Ability to type at least 20 WPM with 80% accuracy

If you are passionate about providing outstanding customer service and meet the qualifications outlined above, we encourage you to apply for this exciting prospect. Join us in making a positive impact on our customers' experiences.

📌 Customer Service Representative Bengaluru (India)
🏢 NEOTHRIVEHUB SOLUTIONS OPC PRIVATE
📍 India