Customer Service Executive Gurugram

Customer Service Executive Gurugram

15 Oct
|
Impac Services
|
Gurugram

15 Oct

Impac Services

Gurugram

We are seeking a motivated and enthusiastic Customer Service Executive to join our team in Haryana. This role is ideal for fresh graduates looking to start their career in the customer service industry, particularly in an international voice process environment. As a Customer Service Executive, you will be the first point of contact for our customers, providing them with exceptional service and support.

Key Responsibilities:
Handle inbound and outbound customer calls in a skilled manner.
Address customer inquiries, resolve issues, and provide information about products and services.
Maintain a high level of customer satisfaction by ensuring timely and effective responses to customer needs.
Document customer interactions and maintain accurate records in the system.
Collaborate with team members to improve service delivery and customer experience.




Participate in training sessions to enhance product knowledge and customer service skills.

Required Skills:
Excellent communication skills in English, both verbal and written.
Strong problem-solving abilities and a customer-oriented mindset.
Ability to work in a fast-paced environment and handle multiple tasks efficiently.
Basic computer skills and familiarity with customer service software is a plus.

If you are a fresher graduate with a passion for customer service and are eager to learn and grow in a energetic setting, we encourage you to apply for this exciting opportunity. Join us in delivering outstanding service to our customers and be a part of our success story.

📌 Customer Service Executive Gurugram
🏢 Impac Services
📍 Gurugram

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