15 Oct
|
Impac Services
|
Delhi
15 Oct
Impac Services
Delhi
We are seeking a motivated and enthusiastic Customer Support Executive to join our team in the Delhi-NCR region. This role is ideal for recent graduates looking to start their career in the customer service industry, particularly within the international BPO sector. As a Customer Support Executive, you will be the first point of contact for our customers, providing them with assistance and support regarding our products and services.
Key Responsibilities:
Respond to customer inquiries via phone, email, or chat in a qualified and timely manner.
Provide accurate information and solutions to customer issues, ensuring a high level of customer satisfaction.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to improve customer service processes and enhance the overall customer experience.
Participate in training sessions to improve product knowledge and customer service skills.
Required Skills:
Excellent communication skills, both verbal and written.
Strong problem-solving abilities and a customer-oriented mindset.
Ability to work in a quick-paced environment and handle multiple tasks simultaneously.
Basic computer skills and familiarity with customer support software.
A positive attitude and willingness to learn.
If you are a graduate fresher with a passion for customer service and are looking to kickstart your career in a dynamic environment, we encourage you to apply for this exciting chance. Join us in delivering exceptional service to our customers and be a part of our growing team!
📌 Customer Support Executive Delhi
🏢 Impac Services
📍 Delhi