We are seeking a dedicated and enthusiastic Customer Support Executive to join our dynamic team. This role is ideal for recent graduates and individuals looking to start their career in the customer service industry. As a Customer Support Executive, you will be the first point of contact for our customers, providing them with exceptional service and support across various channels including voice and chat.

Key Responsibilities:
Handle customer inquiries and provide accurate information regarding products and services.
Assist customers through various communication channels, including phone calls and online chat.
Resolve customer complaints and issues in a timely and effective manner.
Maintain a high level of professionalism and customer satisfaction.
Collaborate with team members to improve service delivery and customer experience.




Document customer interactions and feedback for continuous improvement.

Required Skills:
Strong communication skills, both verbal and written.
Ability to work in a quick-paced setting and handle multiple tasks.
Familiarity with customer support processes and tools is a plus.
A positive attitude and a willingness to learn.
Flexibility to work in different shifts as required.

If you are passionate about helping others and are looking for a rewarding career in customer support, we encourage you to apply. Join us in delivering outstanding service to our customers and be a part of our growing team.

📌 Customer Support Executive Gurugram
🏢 Conviction
📍 Gurugram