We are seeking a dedicated and skilled Customer Support Executive to join our team in the Delhi-NCR region. The ideal candidate will have a strong background in customer service, logistics, and inside sales, and will be responsible for providing exceptional support to our clients. This role is crucial in ensuring customer satisfaction and maintaining the company's reputation for quality service.

Key Responsibilities:
Respond to customer inquiries and provide accurate information regarding products and services.
Assist customers with order processing, tracking, and logistics-related queries.
Collaborate with the sales team to identify opportunities for upselling and cross-selling.
Maintain detailed records of customer interactions and transactions.
Resolve customer complaints and issues in a timely and skilled manner.




Provide feedback to management on customer trends and areas for improvement.

Required Skills:
Robust communication and interpersonal skills.
Proficiency in logistics and supply chain management.
Experience in inside sales and customer relationship management.
Ability to work in a quick-paced environment and handle multiple tasks simultaneously.
Proficient in using customer support software and tools.

If you are passionate about customer service and have the required skills and experience, we encourage you to apply for this exciting chance to contribute to our team and help us deliver outstanding service to our customers.

📌 Customer Support Executive Delhi
🏢 Balaji Placement
📍 Delhi