We are seeking a dedicated and motivated Process Associate to join our team at a leading MNC in Mohali. As a Process Associate, you will play a crucial role in providing exceptional customer support through international voice processes. This position is ideal for individuals who are looking to start their career in a dynamic workplace and are eager to learn and grow.

Key Responsibilities:
Provide high-quality customer support through effective communication and problem-solving skills.
Handle customer inquiries and issues via voice communication, ensuring a positive customer experience.
Collaborate with team members to achieve service level agreements and maintain high standards of service.
Adapt to various customer needs and provide tailored solutions.
Participate in training sessions and continuous learning opportunities to enhance skills and knowledge.





Required Skills:
Excellent communication skills in English, both verbal and written.
Solid customer service orientation with the ability to handle inquiries professionally.
Willingness to work in rotational and night shifts as required.
A proactive approach to problem-solving and a commitment to delivering quality service.

This role is perfect for recent graduates or individuals looking to gain experience in the customer support field. We offer a supportive work workplace and opportunities for career advancement. If you are an immediate joiner and meet the qualifications, we encourage you to apply and become a part of our growing team.

📌 Process Associate Sahibzada Ajit Singh Nagar
🏢 CONVERSE PLACEMENT SERVICES INDIA PRIVATE
📍 Sahibzada Ajit Singh Nagar