15 Oct
|
Magnate Power Consultancy
|
Dombivli
15 Oct
Magnate Power Consultancy
Dombivli
We are seeking a dedicated and enthusiastic Telecaller to join our dynamic team in Maharashtra. As a Telecaller, you will play a crucial role in providing exceptional customer service and support to our clients. Your primary responsibility will be to engage with customers over the phone, addressing their inquiries, providing information about our services, and assisting them with their needs. This role is ideal for individuals who are passionate about customer interaction and have a knack for communication.
Key Responsibilities:
Conduct outbound calls to potential and existing customers to promote our services and gather feedback.
Handle inbound calls from customers, providing them with accurate information and resolving any issues they may have.
Maintain a positive and skilled demeanor while interacting with customers.
Document customer interactions and update records in the system accurately.
Collaborate with team members to achieve sales targets and improve customer satisfaction.
Participate in training sessions to enhance product knowledge and communication skills.
Required Skills:
Excellent verbal communication skills with a clear and pleasant speaking voice.
Solid customer service orientation and ability to handle customer inquiries effectively.
Familiarity with telecalling processes and techniques.
Ability to work in a rapid-paced environment and manage multiple tasks.
Basic computer skills and proficiency in using CRM software.
A positive attitude and willingness to learn.
If you are a motivated individual looking to start or advance your career in customer service, we encourage you to apply for this exciting chance as a Telecaller. Join us in delivering outstanding service and making a difference in our customers' experiences.
📌 Telecaller Dombivli
🏢 Magnate Power Consultancy
📍 Dombivli