We are seeking a dedicated and skilled Senior Process Associate to join our team at a leading MNC in Mohali. This role is pivotal in providing exceptional customer support through international voice processes. As a Senior Process Associate, you will be responsible for addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. You will work in a dynamic setting that requires excellent communication skills and the ability to handle customer interactions effectively.

Key Responsibilities:
Provide outstanding customer support through international voice channels.
Address customer inquiries and resolve issues promptly and efficiently.
Maintain a positive and professional demeanor while interacting with customers.




Collaborate with team members to improve processes and enhance customer experience.
Work in rotational and night shifts as required.

Required Skills:
Excellent communication skills, both verbal and written.
Strong customer support orientation.
Ability to work in a fast-paced environment and handle multiple tasks.
Flexibility to work in rotational and night shifts.

This position offers an chance to grow within a reputable organization that values its employees. If you are an immediate joiner with a passion for customer service, we encourage you to apply and be part of our agile team.

📌 Senior Process Associate Sahibzada Ajit Singh Nagar
🏢 CONVERSE PLACEMENT SERVICES INDIA PRIVATE
📍 Sahibzada Ajit Singh Nagar