Department: Clinical

Location: APAC-India

Description

Role expectations In this role, you will?

Deliver Results

Achievement of Monthly, Quarterly and Annual Clinical Plans and sales target for India or markets responsible for by partnering with sales team to visit customers who need intensive clinical support

Responsible for the working with assigned accounts and team within Align Technology (India), including direction, motivation and development of clinical plans, targets, and strategies and the removal of obstacles to success (such as assisting dental professionals in case assessment, record taking, ClinCheck usage, troubleshooting problems and aligner issues; reviewing first 5 ClinChecks of newly trained doctors; reviewing ClinChecks for customers who need assistance; transferring cases that need expert advice to clinical consultants; preparing clinical materials to send to dental professionals; communicating with Align on various clinical support issues; providing clinical training to new staff;

Provide all appropriate reporting to the Clinical Support Manager,India including feedback from customers on a weekly and monthly report

Work closely with co-colleagues to develop a high-performance team in India

Drive the Best Outcomes

Provide Product and Clinical Training and knowledge to assigned accounts

Provide appropriate training and field coaching as required to all India Team members, distributors and all external customers

Build strong ethical business relationships with customers to ensure usage of our products and gain greater market share by focusing high value activity and selling

Ensure professional dress code and attitude is maintained at all times

Keep abreast of what competitors are doing; and update India Marketing Manager of market intelligence and pulses in the market

Providing continuous education to staff especially sales and marketing team and training when there is new product launch

Coordinating clinical related sales/marketing programs like mentorship program, smile program,



etc Be responsible for all quality updates records and customer product feedback for respective Markets

Should be open for travelling

Lock in Key Relationships

Engage certified doctors and develop potential for current cases; engage non-certified doctors and establish their potential as an Invisalign provider and current submitters to develop Invisalign business

Clinical event and speaker management

Plan and arrange the clinical events that suitable for the market and coordinate with the India plan an educational pathway

Manage to engage speakers to clinical events with pre-event preparation and post-event follow up and report the feedback to India team

What We're Looking For In this role, you'll need ?

Requirement / Criteria For The Role

Graduate of Doctorate of Dental Surgery, Bachelor Dental Surgery

With 2+ years of working experience in a corporate environment

Experience in training dentists/orthodontists

Proficient in English

Effective communication and presentation skill

Applicant Privacy Policies

Review our Applicant Privacy Policies for additional information

Global Diversity Statement

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees

As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion

We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time

Equal Opportunity Statement

Align Technology is an equal opportunity employer

We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category

Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire

📌 Clinical Liaison Specialist (Mumbai)
🏢 Align Technology
📍 Mumbai