16 Oct
|
The CV People
|
Kerala
16 Oct
The CV People
Kerala
Company Description The CV People is a CPRW-certified professional resume writing and career branding company that helps job seekers stand out in a competitive global job market. The team creates ATS-optimized resumes, CVs, LinkedIn profiles, cover letters, SOPs, LORs, selection criteria responses, and personal statements aligned with industry standards and employer expectations. They support professionals across diverse sectors, including healthcare, IT, engineering, finance, education, oil & gas, construction, aviation, and more.
Every document is professionally written, keyword-optimized, and tailored to Applicant Tracking System (ATS) requirements while maintaining a clean and modern presentation. The CV People serves clients pursuing opportunities in major international markets such as Australia, Recent Zealand, the UK, Ireland, Canada, the US, and the Middle East and Asia.
Role Description The Client Relationship Executive role is a full-time, on-site position based in Kerala, India. This role involves managing day-to-day communication with clients, understanding their career goals, and coordinating the delivery of tailored resume, CV, and branding services.
The Client Relationship
Executive will handle inquiries, schedule consultations, maintain accurate records in CRM systems, and provide timely updates throughout the engagement.
This position is responsible for building long-term relationships, resolving client concerns, aligning expectations with service capabilities, and supporting internal teams with clear client feedback. The role also includes identifying opportunities to enhance client satisfaction and contribute to service improvements.
Qualifications
- Strong Business Relationship Management and Account Management skills to oversee client journeys and maintain ongoing engagements.
- Proven Client Relations and Relationship Building abilities to foster trust, loyalty, and repeat business.
- Excellent Communication skills, both verbal and written, to interact with clients and internal stakeholders professionally.
- Experience in customer service or client-facing roles, preferably in professional services or career consulting.
- Ability to manage multiple clients, prioritize tasks, and maintain attention to detail in a fast-paced environment.
- Comfort working with CRM tools, online communication platforms, and basic office software.
- Bachelor’s degree in business, communications, marketing, or a related field is preferred.
- High level of professionalism, empathy, and cultural awareness when working with clients from international markets.
📌 Client Relationship Executive (Kerala)
🏢 The CV People
📍 Kerala